Privacy Policy for Mindforge NPCs Ltd

1. Introduction

Mindforge NPCs Ltd ("we", "our", or "us"), trading as Mindforge, is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI NPC API service and associated website (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal information, such as email addresses, that you provide when registering on our Service or logging in via third-party authentication providers.
• Usage data, including information on how you interact with our Service, collected through session replay technology.
• Any information you or your users choose to share with our AI NPCs or input into AI NPC descriptions.

3. How We Collect Information

We collect information:

• Directly from you and your users when you provide it to us (e.g., when registering for an account or interacting with an AI NPC).
• Automatically as you navigate through the Service (using cookies and session replay technology).
• From third-party authentication providers if you choose to log in using their services.

4. How We Use Your Information

We use the information we collect about you or that you provide to us:

• To provide, maintain, and improve our Service.
• To allow you to log in and use our Service.
• To analyze user behavior and improve user experience through session replays.
• To communicate with you about your account or the Service.
• To debug and resolve issues with the Service.

5. Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We do not sell or rent personal user data to third parties.

However, any information you share with an AI NPC or input into an AI NPC description may be processed by third-party AI service providers. These providers are bound by their own privacy policies and data protection regulations.

6. Data Transfers

We may transfer data, including personal information, to countries outside the UK and European Economic Area (EEA) as part of our operations and use of third-party services. These countries may have different data protection laws.

7. Data Retention

We will retain your personal information for as long as you maintain an active account with us or until our company ceases operations, whichever comes first. You may request deletion of your account and data anytime.

8. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include row-level security (RLS) on all database tables and other industry-standard security practices.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and collect usage data. These technologies are also used by our analytics tools to provide valuable insights into how our Service is used.

10. Children's Privacy

Our Service is not specifically targeted at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Service.

11. Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access
• Your right to rectification
• Your right to erasure
• Your right to restriction of processing
• Your right to object to processing
• Your right to data portability

To exercise any of these rights, please contact us at team@mindforge.ai.

12. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

13. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: team@mindforge.ai

Mindforge NPCs Ltd