Terms and Conditions for Mindforge NPCs Ltd

1. Introduction

Welcome to Mindforge. These Terms and Conditions ("Terms") govern your use of our services provided by Mindforge NPCs Ltd ("we", "our", or "us"), a company registered in England and Wales with company number 16030748.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our services.

2. Services

Mindforge offers an innovative platform that enables users to create and manage 'virtual characters' through our dashboard and API. Our services allow you to define how these characters speak and act, and implement them in various projects such as video games, VR experiences, and other interactive media. Our API facilitates the integration of these virtual characters into your own projects.

3. User Eligibility

Our services are not intended for use by individuals under the age of 13. If you are under 13 years old, please do not use or access our services. By using our services, you represent and warrant that you are at least 13 years of age.

4. User Obligations

You agree to use our services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

• Use our services for any illegal activities.
• Attempt to deceive any person by presenting an AI NPC as a real human without disclosure.
• Create or maintain more than one account on our platform.
• Violate any applicable laws, regulations, or third-party rights.

5. Account Creation

To access our services, you need to create an account. You can register using an email and password, or through Google or GitHub OAuth. By creating an account, you affirm that you are at least 13 years old and that you do not have more than one account on our platform.

6. User-Generated Content

While user-generated content is not publicly accessible, our development team may access it for monitoring, debugging, machine learning training, or other operational requirements. Your account information is also kept private.

7. Intellectual Property

For any questions or concerns regarding intellectual property rights, please contact us at team@mindforge.ai.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Mindforge NPCs Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use the services.

9. Account Termination

You may terminate your account at any time by contacting us at team@mindforge.ai. We reserve the right to retain and use any user-generated content associated with your account in accordance with our privacy policy and applicable laws.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. API Usage and Restrictions

We reserve the right to impose restrictions on your account if we detect any behavior that we deem inappropriate, excessive, or potentially harmful to our services or other users. This may include, but is not limited to, rate limiting, temporary suspension, or permanent termination of access to our API.

12. Refunds and Cancellations

In the event of a refund request, credits may be refunded at a 50% markdown of their original value. This policy is subject to review and may change. Please contact us for the most current refund policy.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will indicate the date of the most recent revisions at the top of this page. It is your responsibility to check these Terms periodically for changes. Your continued use of our services after we post modifications constitutes your acceptance of the modified Terms.

14. Third-Party Services

We use Posthog for session replay to improve our services. Other third-party services may be used but are kept private. Your use of our services may be subject to additional terms and conditions imposed by these third-party providers.

15. Contact Information

If you have any questions about these Terms, please contact us at team@mindforge.ai.